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National chain

Buying tires at Goodyear

National chain, selling tires since 1898, 505 stores. What tires cost there, what shipping and installation add, how returns work and what customers rate them.

TypeNational chain
Founded1898
HeadquartersAkron, Ohio
Stores505
States served38
Employees63,000
Revenue$18.3 bn (2025)

Who owns it

The Goodyear Tire & Rubber Company, a public company listed on NASDAQ as GT, founded in 1898 and still headquartered in Akron, Ohio. Both goodyear.com and the company-owned Goodyear Auto Service and Just Tires stores are Goodyear's own operations, with no outside owner. The revenue figure below is the whole company's worldwide tire manufacturing net sales from the 2025 Form 10-K, not retail sales: Goodyear reported net sales of $18,280 million and a net loss of $1,721 million for 2025.

What you can buy there

Goodyear.com sells only Goodyear's own family of brands: Goodyear, plus Cooper, Kelly, Mastercraft and Starfire from the Cooper business it bought in 2021. Dunlop is no longer part of that family, because Goodyear sold the Dunlop brand to Sumitomo Rubber Industries in May 2025. There are no third-party brands, no wheels and no used tires, so cross-shopping Michelin against Bridgestone is impossible here.

Shipping

There is no shipping charge on a normal goodyear.com tire order, because the tires are sent to the installer you pick at checkout rather than to your door, and the price you see covers tires plus standard installation. Appointments cannot be booked sooner than 48 hours out, since installers are given two days' notice. Checkout also offers a Ship to Anywhere option, where installation is not included and you arrange and pay for fitting yourself, and a Goodyear Mobile Garage option in some markets; items over 70 pounds carry a $50 per-item fee.

Installation

Fitting is done either at a company-owned store or at an authorized independent installer chosen during checkout. Standard installation is bundled into the online price and covers mounting, balancing and valve stems, with extra fees for vehicles with TPMS and for run-flat tires. Road hazard protection is not sold by Goodyear online; the site tells buyers to ask the installer what it offers, and old-tire disposal is a small fee at the shop. Goodyear's own locator lists roughly 25,000 authorized outlets, and the company says its credit card is accepted at more than 17,100 Goodyear locations, but it does not publish how many of those accept goodyear.com orders.

Returns and warranty

Online tire orders are effectively final: Goodyear's terms of sale state the tires cannot be returned and no refund is given, with exceptions only under the manufacturer's limited warranty and the Goodyear Satisfaction Guarantee, and both must be handled at a Goodyear authorized retailer. Before installation an order can still be cancelled by phone or live chat. The 60-Day Satisfaction Guarantee is an exchange rather than a refund: within 60 days, with the original receipt, select tires can be swapped for another set of Goodyear, Cooper, Kelly or Mastercraft tires, you pay or get back the price difference, mounting and balancing are included, valve stems are extra, and the replacement set is not covered again. Treadwear claims run under the Highway Auto and Light Truck Tire Replacement Limited Warranty, prorated by tread used and age.

Where they sit on price

List prices on goodyear.com sit above what online discounters charge for the same tire, and the discount arrives as a rebate rather than a lower price: eligible tires show an instant or mail-in rebate paid as a Goodyear Prepaid Visa card roughly six to eight weeks after the claim is submitted. A price match guarantee will match an authorized retailer's in-cart price if you call or chat with the URL in hand, and the Goodyear Credit Card is pushed as the financing route. Off-rebate, it is a full-price channel.

What it does well

  • Buying from the manufacturer: one company owns the tire, the warranty and, in the company stores, the installation
  • Standard installation is included in the online price, with no shipping charge and no separate fitting bill for mounting, balancing and valve stems
  • 60-Day Satisfaction Guarantee allows an exchange for a different set of Goodyear, Cooper, Kelly or Mastercraft tires within 60 days
  • Price match guarantee against authorized retailers, plus financing through the Goodyear Credit Card
  • About 505 company-owned Goodyear Auto Service and Just Tires stores in the Americas, backed by roughly 25,000 authorized outlets in the locator

Where it falls short

  • Only Goodyear-family brands are sold, so there is no way to compare against Michelin, Bridgestone or Continental in the same basket
  • Pricing is rebate-gated: the saving arrives as a prepaid Visa card six to eight weeks later, and unpaid or failed rebates are the single most common complaint in recent Trustpilot reviews
  • Online orders cannot be refunded at all; the only exits are a warranty claim or a 60-day exchange, and both require a trip to an authorized retailer
  • The earliest installation slot is 48 hours out, and road hazard coverage has to be bought separately from the installer
  • The store network is shrinking: global retail outlets fell from about 800 to about 750 and commercial centers from about 230 to about 180 between the 2024 and 2025 Form 10-K filings, and Goodyear exited retail in Australia and New Zealand in 2025
  • Store-level service draws heavy criticism: 1.56 of 5 from 91 BBB customer reviews and 1.4 of 5 from 181 Trustpilot reviews, with complaints about incomplete balancing, callbacks that never come and mileage warranties refused

What Goodyear is rated

Trustpilot1.4 / 5181 reviews, read September 2026
Better Business BureauA+A grade, not a review score, read September 2026
Better Business Bureau customer reviews1.56 / 591 reviews, read September 2026

Ratings move, so we print the month we read each one. We never average different sites into a single number.

Is this the right shop for you?

Yes, if: Buyers who have already decided on a Goodyear, Cooper or Kelly tire, want the fitting price locked in before they leave home, and can wait for a rebate card.

Look elsewhere if: Anyone who wants to compare brands, wants the lowest cash price today, or needs the option of sending tires back for a refund.

The sizes people buy, and what they cost

These are the ten sizes US drivers buy most often. Prices are per tire, what the size actually goes for across the retailers we track, so you can tell a real offer from a marked-up one before you click anything.

SizeFitsBudgetMid-rangePremium
195/65R15Toyota Corolla, Honda Civic$50–$68$72–$98$102–$145
205/55R16Honda Civic, Toyota Corolla$55–$75$80–$118$122–$175
215/55R17Toyota Camry, Honda Accord$70–$95$100–$140$145–$205
225/45R17Hyundai Elantra, Volkswagen Golf$82–$112$116–$165$168–$245
225/60R17Honda CR-V, Toyota RAV4$75–$102$106–$150$154–$220
225/65R17Honda CR-V, Toyota RAV4$75–$102$106–$150$154–$220
235/65R17Honda CR-V, Nissan Rogue$75–$102$106–$150$154–$220
265/70R17Chevrolet Silverado 1500, GMC Sierra 1500$105–$138$142–$195$200–$275
235/60R18Honda CR-V, Honda Odyssey$95–$128$132–$180$184–$260
245/60R18Toyota Highlander, Honda Pilot$115–$152$156–$212$216–$300

Per tire, before installation and before any rebate. All 254 sizes we cover.

Questions people ask about Goodyear

Is goodyear.com the same company as Goodyear Auto Service?

Yes, both belong to The Goodyear Tire & Rubber Company, the manufacturer founded in Akron, Ohio in 1898 and listed on NASDAQ as GT. Goodyear.com is the direct online sales channel, while Goodyear Auto Service and Just Tires are the company-owned service stores, about 505 of them in the Americas according to the 2025 Form 10-K. An online order can be routed to one of those stores or to an authorized independent installer.

Who installs tires bought on goodyear.com?

You choose the installer during checkout from the authorized shops that stock your tire, which may be a Goodyear Auto Service store, a Just Tires store or an independent dealer. Standard installation, meaning mounting, balancing and valve stems, is already in the price you pay online, with extra charges for TPMS vehicles and run-flat tires. The earliest appointment is two days out, because installers are given 48 hours of notice.

Can I return tires bought from Goodyear?

Not for a refund. Goodyear's terms of sale say online tire purchases cannot be returned and no refund is given, with exceptions only under the manufacturer's limited warranty or the 60-Day Satisfaction Guarantee, both handled at an authorized retailer. The satisfaction guarantee is an exchange for another set of Goodyear, Cooper, Kelly or Mastercraft tires within 60 days, with the price difference settled either way. Before the tires are fitted you can still cancel the order by phone or chat.

How do Goodyear rebates work?

Eligible tires are flagged with a rebate in the search results, and after buying you submit the claim through the Goodyear Tire Rebate Center. Payment comes as a Goodyear Prepaid Visa card, normally about six to eight weeks after submission, not as a discount at checkout. Rebate problems dominate Goodyear's recent negative reviews, so keep the receipt and the claim confirmation.

Sources

Checked September 2026. Store counts, prices and ratings change; tell us if you find one of ours out of date.